Privacy Policy

Last Updated: July 2026

Welcome to Order Click, a product of Click & Kick Digital W.L.L.. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

1. Information We Collect

• Name
• Email Address
• Mobile Number
• Business Information
• Delivery Address (if provided)
• Order History
• Device and Browser Information
• IP Address

2. How We Use Your Information

We use your information to:

• Process customer orders.
• Provide customer support.
• Manage business accounts.
• Improve platform performance.
• Maintain platform security.
• Send important service notifications.
• Comply with legal obligations.

3. WhatsApp Orders

Order Click allows customers to send their orders directly to businesses through WhatsApp. Messages are sent by the customer using their own WhatsApp application. Order Click does not access or read your private WhatsApp conversations.

4. Businesses Using Our Platform

Our platform supports multiple business categories including but not limited to:

• Restaurants
• Cafés
• Grocery Stores
• Pharmacies
• Flower Shops
• Clothing Stores
• Electronics Stores
• Bakeries
• Gift Shops
• Pet Stores
• Other Retail Businesses

5. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies

Our website may use cookies to improve user experience, remember preferences, analyze traffic, and enhance platform functionality.

7. Third-Party Services

We may integrate with trusted third-party services including payment gateways, Google services, WhatsApp, analytics providers, and cloud hosting providers. These providers process data according to their own privacy policies.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. User Rights

You may request to:

• Access your information.
• Update your information.
• Delete your account.
• Request correction of inaccurate information.

10. Children's Privacy

Our services are not intended for children under the applicable legal age. We do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the latest revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Company: Click & Kick Digital W.L.L.
Platform: Order Click
Email: support@orderclick.com

© 2026 Click & Kick Digital W.L.L. All Rights Reserved.