Refund Policy

Last Updated: July 2026

Thank you for choosing Order Click, a product of Click & Kick Digital W.L.L.. This Refund Policy explains how refunds are handled for subscriptions and services purchased through our platform.

1. Subscription Fees

Subscription fees are billed according to the selected plan and provide access to the Order Click platform and its features.

2. Refund Eligibility

Refunds may be considered only if:

• You were charged incorrectly.
• A duplicate payment was made.
• A technical issue caused the service to be unavailable for an extended period and could not be resolved.

3. Non-Refundable Payments

The following payments are generally non-refundable:

• Monthly or yearly subscription fees after the service has been activated.
• Custom development or customization services.
• Setup or onboarding fees, if applicable.
• Fees paid to third-party providers.

4. Business Transactions

Order Click provides a platform connecting businesses with their customers. Payments made directly between customers and businesses, including product purchases, deliveries, or services, are the responsibility of the respective business. Order Click is not responsible for refunding those transactions.

5. Cancellation

You may cancel your subscription at any time. Your account will remain active until the end of the current billing period unless otherwise stated.

6. Refund Requests

Refund requests must be submitted within 7 days of the payment date, along with sufficient information for our team to review the request.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any updates will be published on this page.

8. Contact Us

For refund requests or billing questions, please contact our support team.

Company: Click & Kick Digital W.L.L.
Platform: Order Click
Email: support@orderclick.com

© 2026 Click & Kick Digital W.L.L. All Rights Reserved.